Who would have thought that the new decade would start with a pandemic? No one could have predicted that terms like self-isolation, quarantine and social distancing would govern our lives in the first half of 2020. With extended lockdowns, coworking spaces are having to develop a longer-term strategy and take essential measures in keeping their spaces and communities safe. We've gathered a few ideas that some coworking spaces are implementing to try to sail through the situation.
Keeping the communication flow with your members is a way of reassuring them you are on top of things! This is a new situation for most of us, and working on your messages to them as well as listening to what they have to say and how they are coping can help you understand how to move next. Can you repurpose some of your areas? Can you separate desks? What are their options when they decide is time to come back to work? Communicate how the extended lockdown could affect their membership and highlight the options available to them. You can even use some of our solutions to communicate to them and help them stay connected with your community? Take a look at our previous article on ways to keep your members informed and up-to-date during COVID-19 for more information.
Look after your customers
Even if your space is undergoing temporary closure, now is the time to invest in maintaining a healthy and meaningful relationship with your members. You can do so by providing them with useful online resources, virtual community events, virtual coworking services and maintaining a strong community feeling. We try to support that collaboration and we are relentlessly working on how to adapt our offering to the current situation. This is why we have developed an integration between Zoom and Nexudus that will help your members not only now, but in the future when they can physically return to your space. Learn more about the Nexudus and Zoom integration here.
Support to overcome
Is there anything you can do for your members that you are not doing yet? Every space has different needs and a different profile of members, but we can work together? If there was a time to speak to your peers and to think of your competitors as allies, this is it. Dive into the coworking community, learn from other coworking spaces, listen to ideas and experiences and contribute with your own. Not everything might apply to your situation or that of your members, but we can all understand the struggle and overcome it together and your members might appreciate the fresh flow of ideas too.
Reinvent your space
The impact of the pandemic is undeniable, but there might be a silver lining! This could be the opportunity to finally have a moment to understand better how our business model can evolve to keep growing, how our expenses can be rechanneled to improve efficiencies, do we have the best possible deal with our landlord and what else can do that we are not already doing? Will we be prepared if something like this ever hits us again? We don't know, but making the best of every situation with the assets you've got, and adapting to constant change and upcoming challenges is something the coworking community is known for!
Subscribe to receive our latest content and news directly to your inbox
No matter what type of business you are running, you’ll be surprised at just many costs you will be able to save but choosing to use a coworking space. With this in mind, it's hardly surprising that more and more businesses are turning to coworking as an ideal option. We'll be exploring some of the ways in which you could save, that you may not have thought about already!
Why would you need coworking management software? If you landed on this post, it is very probable that you are managing your coworking space with a combination of spreadsheets and/or several tools to book meeting rooms, manage your contacts or process your invoices.
8 tips to approach a never-easy conversation with your landlord
Update your members about the latest news about Coronavirus (COVID-19) with your Nexudus' account. Multiple ways to keep your coworking space members up-to-date and informed about the latest events with your Nexudus' account.
As a pre-emptive way to address the current situation with spaces that are temporarily closing during the Covid 19 outbreak, we have outlined some ways you can deal with freezing your customers' memberships for the time being.
Did you know that 89% of people feel happier when they join a coworking space? By 2020, 50% of large businesses will have some form of shared office space. Coworking is no longer a trend, it is the new norm and the preferred way of working. For space owners and landlords, knowing your stats about the industry can guide you through making important decisions about your future.
We understand that expanding your coworking business can be exciting but also a handful. Having determination is good, but is it enough to achieve a successful expansion?
The phrase ‘Customers are always right’ was coined in the early 20th century by Harry Gordon Selfridge, the founder of London’s Selfridges store. Till this day, that quote still applies in most cases. The truth is, companies that listen to their customer's feedback are more likely to excel and appeal to their existing customers and even new ones!
Congratulations! You’ve made the brave decision to start your own coworking space. You are probably excited, may be nervous and you perhaps have some questions. This is why we have put together 5 tips on things to consider before opening your first coworking space.
If someone visits your space and falls in love with the community, it’s a perfect opportunity to show your interest in them with a proposal - “will you marry/join our space?”